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3 Responses to “有評論指蘋果應回收iMac G5”

1. 1 Hood is using Mozilla Firefox 1.0.4 on Windows XP Jul 5th, 2005 at 22:20 HKT

   I am another very dissatisfy customer with Apple. Especially on this display problem regarding iMac G5, and the way they treat customer as a liability, when its them, who had serious problem with the quality assurance procedure.

   I am wishing to collect your Case Number when you file your machine with Applecare. I am treating this case number as a vote of no confident, also to support my further action to seek third parties assistance.
   Please send your case number to the following email address if you had problem with the midplane or logic board.

   recallimac@gmail.com

   Why am I doing this? Simply because this is obviously a known problem worldwide, and Apple is not willing to admit the scale of the problem. They rather choose to ignore it. What about those customer who rely on this machine to make a living? Well, their ignorance simply means “you valuable customer should buy another one of our product for our mistakes on our quality assurance failure”. This is completely outrageous and unacceptable.

   Today, when I asked them if they can fix my machine with Rev.B logic board or a replacement machine, they simply rejected me. They said those discussion in the web are only isolated cases, and there aren’t great deal of problem for recall. In order to prove that they are wrong, I am asking you to send me the case number as a vote of no confident.
   With your votes, I will take them to the local consumer authority and some other public organisation for assistance. I don’t want to say exactly at this point where these votes will go, since Apple’s guy may be watching. But I will assure you that I will do my best to take them to good use and I will keep you posted.

   Please spread the word as I wish to gather as much momentum as possible. I really wish Apple will take this logic board capcitor problem seriously, instead of wasting our customer’s valuable money and time. Apple is a good company with good reputation in the past, I hope they don’t leave the problem as it is and resulting a crappy reputation like that of other monopolies.

   Here are a few URL that you may find information about this midplane / logic board / fuzzy display problem:

   Capacitor Plague??
   http://www.answers.com/topic/capacitor-plague
   http://www.wopr.org.uk/photos/iMac-caps/cap.jpg
   http://forums.macnn.com/printthread.php?t=257613

   Quote from this page:

   As the capacitor ages, its capacitance decreases while its effective series resistance (ESR) increases. When this happens, the capacitors no longer adequately serve their purpose of filtering the voltages on the motherboard, and system instability results. Some common symptoms are:

   * Not turning on all the time; having to hit reset or try turning the computer on again
   * Instability (hangs, BSODs, kernel panics, etc), especially ones which get progressively worse with time
   * Vcore or other system voltages fluctuating or going out of range, possibly with an increase in CPU temperature as the core voltage rises
   * Memory errors, especially ones that get more frequent with time
   * Spontaneously rebooting
   * Failing to complete the POST, or rebooting before it is completed
   * Never starting the POST; fans spin but the system appears dead

   Bloated iMac G5 Capacitors
   http://www.pbase.com/johncoggi/image/40667989

   What will you sees if you have this problem 1
   http://www.oliver-kreuzenbeck.de/iMac_problems/iMac.html

   What will you sees if you have this problem 2
   http://jmv.ca/midplane_kapout.html

   Photos on how to install midplane
   http://www.mrbill.net/photos/imacmidplane/

   Why these capacitor failed?
   http://www.macnexus.org/index2.php?option=content&do_pdf=1&id=306

   discussion 1
   http://www.tuaw.com/2005/05/27/should-apple-recall-the-imac-g5/

   discussion 2
   http://discussions.info.apple.com/webx?128@507.7fY6ackbWW1.0@.68a31fdd

   discussion 3
   http://leyton.org/techiemusings/2005/06/10/a-fuzzy-screen-thing-imac-g5-problems/

2. 2 Hood is using Mozilla Firefox 1.0.4 on Windows XP Jul 5th, 2005 at 22:22 HKT

   I’ve posted a topic in this Apple discussion group to gather case
   numbers of those who had problem with the midplane / logic board,
   appreciate your support, thanks. Please check the link below.

   http://discussions.info.apple.com/webx?14@507.uVQUaBckVaj.0@.68b3aed3

   From Hood

1. 1 MacGrass » 調查：iMac G5的確易壞 Pingback on Jun 23rd, 2005 at 16:58 HKT