離譜！CASE 幫蘋果趕客 at MacGrass

離譜！CASE 幫蘋果趕客

Published by Kelly June 30th, 2005 in Odds and Ends, Pitfall.

今時今日這樣的服務態度已不合時宜

網友Alex Chow的第三代iPod 耳筒接駁位有鬆脫的情況，他去了香港蘋果電腦的維修供應商CASE，著他們修理一下，可是CASE 冷淡的服務態度，令Alex 不得不考慮日後會否Switch。詳細經過可看Alex 的網誌，不幸地，類似的情況電鋸亦曾經歷過，也令他懊惱不已。

看到CASE 遭人非議，除了搖頭之外，還想起劉德華在政府宣傳片中的一句：「今時今日這樣的服務態度已不合時宜。」廣告(RealPlayer format)及文字版本。

4 Responses to “離譜！CASE 幫蘋果趕客”

Feed for this Entry

1 machy is using Safari 412 on Mac OS X Jul 1st, 2005 at 03:35 HKT

It is really sad to hear something like this. Those people do not represent Apple, they are all authorized repair technician only. Apple cannot control those peoples’ working attitude but customer can complain and report to Apple HK or even Apple US!
I am a Mac Certified Technician in Canada and I can tell you those kind of people are everywhere in the world. The only thing that customer can do is reported to Apple Main Office and they will follow up the case and may have a chance to let them to review those service centres’ licence!
2 delphiliana is using Internet Explorer 6.0 on Windows 98 Jan 12th, 2006 at 14:54 HKT

若需要繞過 CASE 向apple care 直接投訴.

可以直接發 email 給:

applecarehk@asia.apple.com

Hope it helps

1 MacGrass » 香港蘋果用戶要發聲：CASE服務水準調查 Pingback on Jul 22nd, 2005 at 16:58 HKT
2 聞.見.思.錄 » 維修の悲劇の第二回合 Pingback on Jan 15th, 2006 at 06:50 HKT

Mac in Chinese

Subscribe

Subscribe to our RSS Feeds

Categories